As we step into 2025, it’s the perfect time to reflect on the incredible strides we made together over the past year. At Pie Insurance, 2024 was a year of growth, innovation, and deepened partnerships. From simplifying the tools you rely on to expanding coverage for your clients and fostering stronger relationships, we’ve worked tirelessly to support your success. Let’s take a moment to look back at the highlights of the year and celebrate the progress we’ve achieved together.
At Pie Insurance, we know that simplicity is key to your success. This year, we introduced several tools and updates designed to streamline your workflow and make your experience with us effortless. Our Monthly Slice Webinars have become a cornerstone of our agent support, providing regular updates, industry insights, and an opportunity to connect with our team. These interactive sessions ensure you’re always in the know.
We also focused on simplifying claims management with improved First Notice of Loss (FNOL) forms, which allow for faster claims initiation and resolution. Alongside this, we made significant portal enhancements that improve document management, ensuring you can easily upload and access client policies and materials. These updates reflect our commitment to giving you the tools you need to succeed without unnecessary hassle.
One of our proudest achievements this year has been the expansion of our commercial auto insurance offerings. Agents in Indiana, Maryland, Pennsylvania, Texas, and Virginia can now provide coverage to even more clients. This broader reach means greater opportunities to grow your business and serve a diverse clientele.
In addition to geographic expansion, we’ve refined our offerings with customizable coverages that allow you to tailor policies to meet your clients’ unique needs. This flexibility, paired with our improved auto-decisioning technology, ensures a faster, smoother underwriting process. By delivering these enhancements, we’ve empowered you to offer better solutions and elevate the customer experience.
Billing can often be a pain point in the insurance process, but we’ve taken steps to eliminate those challenges. Our updated billing features provide clearer, more detailed information to keep both you and your clients informed and on track. Additionally, our integration with IVANS ensures seamless data exchange, simplifying policy and billing management. These improvements have streamlined a critical part of your operations, helping you focus on what matters most: serving your clients.
Our efforts to innovate and provide exceptional service haven’t gone unnoticed. This year, Pie Insurance received several industry accolades, including recognition on the Deloitte Fast 500, underscoring our commitment to excellence. These awards are a testament to the hard work we’ve put into enhancing your experience and advancing the industry as a whole.
At Pie Insurance, safety is always a priority, and this year, we took a closer look at workplace safety trends with a comprehensive survey. The results revealed fascinating insights into generational differences in safety outcomes:
This generational divide underscores the need for greater safety awareness and education among younger entrepreneurs. It’s a reminder that safety practices should be a top priority for all businesses, regardless of size or experience.
Our survey also highlighted a critical issue: heat safety preparedness. While 65% of respondents reported taking or planning measures to address rising summer temperatures, a concerning 35% had no plans in place. With extreme weather becoming more common, ensuring heat safety is essential for protecting both employees and business continuity.
Beyond tools and products, we’ve worked hard to foster stronger relationships with our partners. This year, we brought claims handling fully in-house, providing a dedicated team to ensure faster, more personalized service for your clients. We also made it a point to connect with you face-to-face through unique and memorable experiences. From a golf clinic with renowned coach Cameron McCormick to a breathtaking Alaska trip, and from baseball and basketball games to river cruises with Novum, we’ve enjoyed celebrating our partnership in ways that go beyond business.
As we look back on 2024, we’re filled with gratitude for the agents who make Pie Insurance what it is. Your trust and dedication drive us to innovate and grow, and we’re excited to continue building our partnership in the years ahead. Thank you for being a part of this journey. Together, we’re making insurance better, simpler, and more effective for businesses everywhere.
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Thanks for reading! This content is intended for educational purposes only and does not imply coverage under workers’ comp or other insurance offered through Pie Insurance Services, Inc. Please consult an agent or attorney for any questions regarding applicability of insurance coverage in all circumstances.
